Airport Limo Service FAQs

For all Edmonton airport pickups, your chauffeur coordinates via text to meet you at Arrivals Level Door 10. We provide both premium terminal meet-and-greet and rapid curbside collection options.

We utilize Smart Flight Tracking technology to monitor your arrival in real-time. If your flight is delayed or arrives early, your chauffeur’s arrival time is automatically adjusted at no extra cost.

Yes, we offer a complimentary 45-minute wait time for international arrivals and 30 minutes for domestic flights. This ensures you have plenty of time to clear customs and collect your luggage without stress.

We provide guaranteed flat rates for all transfers between Edmonton, Sherwood Park, St. Albert, and YEG. The price you see during booking is the final price, with no hidden fees or surge pricing.

Our luxury sedans typically accommodate 2-3 large suitcases, while our executive SUVs can handle up to 6 large bags. If you have extra-large items like golf clubs or skis, please let us know in advance.

To ensure your preferred vehicle is available, we recommend booking at least 24 hours in advance. However, we often accommodate last-minute requests depending on fleet availability.

Yes, we can provide clean, age-appropriate booster or forward-facing child seats upon request for a small additional fee to ensure the safety of your youngest travelers.

We accept all major credit cards (Visa, MasterCard, Amex) through our secure online booking system. Corporate accounts can also be set up for monthly billing for frequent business travelers.

We offer full refunds for cancellations made at least 12 hours before the scheduled pickup time. Cancellations made within shorter windows may be subject to a service fee.

Yes, we provide long-distance transfers to Red Deer, Jasper, Banff, and Calgary. Please use our custom quote form for flat-rate pricing to these destinations.

Our hourly service provides you with a dedicated professional chauffeur and a premium vehicle for a set block of time. You have total flexibility to make as many stops as needed, change your destination on the fly, or have your driver wait at your location for immediate departure.

Yes, we typically require a 2-hour minimum for luxury sedan bookings and a 3-hour minimum for executive SUVs. This ensures we can dedicate the vehicle and chauffeur exclusively to your itinerary.

Certainly. While the service usually begins and ends within the Greater Edmonton Area (including Sherwood Park and St. Albert), you can travel anywhere as long as it fits within your booked time. Please note that travel to distant locations may incur a small fuel or distance surcharge.

Absolutely. That is the primary benefit of hourly service. Your chauffeur will remain on-site or nearby, monitoring your needs and ensuring the vehicle is temperature-controlled and ready the moment you exit your meeting or event.

Yes, you can extend your service. Extensions are billed in 30-minute increments at your agreed-upon hourly rate. Simply inform your chauffeur or call our dispatch, and we will update your booking in real-time.

Yes, we specialize in high-profile event logistics. Hourly hire is the preferred choice for weddings, graduation formals, and corporate galas, providing a reliable "home base" vehicle for your guests or VIPs throughout the evening.

Once your booking is confirmed, you will receive your chauffeur's direct mobile number. You can text or call them at any time to coordinate pickups, departures, or changes to your schedule.

Our hourly rates are transparent and inclusive of fuel and basic maintenance. Standard gratuity is often included in the initial quote for convenience; however, you are welcome to provide additional tips for exceptional service at your discretion.

Yes, we specialize in VIP Event Transfers. We handle the traffic and parking logistics so you can enjoy the evening. Your chauffeur will coordinate a specific, easy-to-find meeting point for your departure immediately after the event ends.

Absolutely. We can coordinate a fleet of luxury sedans and executive SUVs to transport the bridal party, family members, and VIP guests. We recommend booking wedding packages at least 3-6 months in advance to guarantee availability.

Yes. For formal events and galas, our Hourly Chauffeur service is the best option. Your driver remains on-site for the duration of the event, ensuring you have a private, temperature-controlled vehicle ready for your departure at any moment.

We provide safe, professional transport for graduation formals. Please note that we maintain a strict No-Alcohol policy for any passengers under the legal age. A parent or guardian is typically required to sign the service agreement for these bookings.

Yes. For large corporate groups, we can manage the entire ground transportation manifest, coordinating multiple arrivals at YEG and transfers to Edmonton-area hotels or conference centers.

To protect the high-end finish of our executive fleet, we generally do not allow external decorations (like tape or ribbons). However, for weddings, we can discuss minimal, non-damaging options—please consult with our booking team beforehand.

Our service is available 24/7. While our rates remain consistent, bookings between 11:00 PM and 5:00 AM may be subject to a nominal "After-Hours" surcharge to accommodate our chauffeur scheduling.

Definitely. If you have booked an Hourly Service, you have unlimited stops within your time block. This is perfect for wedding photos at the Muttart Conservatory or Legislative Grounds before heading to your reception.